Payroll offices play an essential role in maintaining the proper functioning of SMEs – but for too long, the technology designed for them has failed. Obsolete office platforms, growth penalties and manual compliance have slowed offices while customer expectations are only becoming clear.

The job hero adopts a different approach. Our program of office partners is built to give pay offices and accountants what they always deserved: the possibility of changing the wage bill without penalties, the opportunity to create new recurring income and the confidence that compliance and automation are managed in the background.

Here are 7 reasons why your business should choose a job hero to feed your services.

1. Large -scale automation

Each office knows the pain of the repetitive pay administrator: double verification calculations, pursuing compliance updates and follow -up bids. Many tools promise to solve it – but often add complexity instead.

Employment hero automates the work noyaus that count. With the integrated HMRC workflows, all, RTI (FPS / EPS) submissions, updates to the tax code and national insurance, as well as starting / stopping student loan notices, you can have peace of mind knowing that nothing is missing. The office dashboard gives you the surveillance of each client’s remuneration statement, highlighting the errors and the next steps at a glance. Bulk actions, portfolio orders and automated remuneration calendars reduce repetitive work. L

And because the use is based on the cloud, multi-user and secure, you can access the payroll anywhere, on any device, without the harassment of installations.

2. Advanced representations and ideas

Payroll treatment is only part of history. The real value of the offices occurs when it starts the role of trusted advisor – and this requires clear and accessible relationships.

The wage calculation reports in one click make it possible to decompose statutory remuneration, tax and national insurance, which gives offices a clear way to explain salaries and answer customers’ questions with confidence. The report packs can also be planned and automated, providing P32 and other essential packs in CSV, Excel or PDF format. You choose the frequency, whether weekly, monthly or personalized and send everything, from HMRC payment summaries to detailed activity newspapers directly in time.

And with a fully available remuneration history, each draft, submission, newspaper and update of status is at hand. More excavations in emails or calculation sheets – offices can instantly access previous recordings, quickly resolve requests and focus on strengthening relationships with customers rather than pursuing documents.

3. Live-service application for employees

Cut the volume of emails starts by giving employees instant access to the information they need. With the self -service application of Employment Hero, any fate of the box with the payroll – the employees can display the pay trays and the P60s, check the leave and update personal details. Secure electronic links make sharing and storage of simple and safe payment shifts, reducing the repetitive administrator for offices and their customers.

Payments are just as transparent. Whether you use Bacs, Open Banking or Tenelero, Employment Hero provides step by step and in the application so that everything is configured correctly. This means faster and more reliable payments for employees and fewer landing questions in your reception box.

3. Couting digital integration

It is essential to obtain new companies and new companies and employees without duplication for pay offices. Employment Hero makes it fast and simple on board on a scale.

The addition of a new company takes only a few minutes: enter the details manually or draw information recorded directly from house companies for reference. For higher volumes, offices can use CSV bulk download with ready -to -use models to save time and avoid errors. Imports of bulk employees are just as simple, with support for FPS, Sage or Excel files, perfect when switching dozens of customers or the displacement of more than 100 employees at once.

The right -to -right configuration guarantees that everything is digitally captured, start -up control lists and P45 details of the bank and the documentation of the right to work. This means less prosecution for missing forms and fewer errors. For your customers, this results in faster departures, less delays and cleaner data of the first day.

4. HR and payable payroll

The execution of the pays separately from the HR creates duplication and errors. Employment Hero connects both, so offices and their customers avoid the useless administrator.

When customers use HR heroes of employment with pay, everything circulates transparently. The result is cleaner pay cycles with less manual updates, less discrepancies and less errors. Employees also benefit from an application for everything – payments of pay, time sheets, contracts and documents.

For your customers, it looks like a platform for both people and paying a modern and connected employee experience.

6. Evolutionary partnership model

With Employment Hero, you pay stable annual fees with unlimited customers and payments of pay, so that you can develop your wallet without worrying about customers or per employee eating on the margins.

The accounting integrations keep finance aligned by directly publishing magazines on Xero, QuickBooks, Freeage, Sage and more. Integrated support scales with you, with suggestions fueled by AI for quick responses and a transparent escalation to the United Kingdom-based support when you need it.

Refer to your customers to the use of HR heroes and you unlock a recurring reduction in income or customer sources, while unlocking the advantages of a fully integrated HR and Payroll platform.

7. Compliance and safety of trust

Operating with confidence knowing that the job hero helps keep your office and your protected customers. Compliance updates are updated and automatically applied to the cloud to prevent you from missing a legislative change.

Complete activity newspapers and audit trails ensure transparency at the office and customer level. The data is saved with commands practiced by the GDPR, secure handling and access -based access via portfolio assignments.

With integrated compliance and safety, offices can focus on payroll management while knowing that the guarantees are still in place.

Feed your pay desk with a job hero

The job hero is designed for pay offices and accountants who want more than “good enough”. By combining automation, compliance, HR integration and an evolutionary partner model, we allow offices to execute pay more efficiently, add more value to your customers and unlock new income opportunities.

Ready to transform your office? Learn to join the network powered by job heroes today.

In today’s competitive job market, it’s more important than ever to make your job application stand out to hiring managers and potential employers.

Whether you’re a recent graduate looking for your first job, or an experienced professional looking for a career change, these tips will help you to create a job application that impresses the hiring manager and gets you noticed. 

So, let’s dive in and explore some ways to make your job application stand out!

What’s required to make your job application stand out?

Hiring managers and CV scanning technology review hundreds of resumes per job listing, so it’s important to stand out from the other applicants to increase your chances of scoring an interview. 

But what does this mean? How can you stand out without spending hours poring over each and every cover letter? Well, people who stand out in job applications are people who can make a real connection. 

It’s not just about your skills and qualifications. People want to know who you are and what you bring to the table. This can be as simple as providing examples (you know you’re great at customer service, but how can you prove this to the hirer?) or even adding a photo to your resume so there’s a face to add to the name.

How long should your resume and cover letter be?

The Ideal length for a resume and cover letter will vary depending on the industry, job level, and the specific requirements of the employer. However, in general, it’s best to keep them concise.

It’s best practice for a resume to be no longer than two pages, and a cover letter to be one-page maximum. If you’re struggling to keep things brief, don’t be afraid to use dot points in your resume, and cut back as much info as you can in your cover letter. Save some stories for your interview!

How honest should you be in a job application?

Being honest is important. Lying or exaggerating details in your job application may give you a better chance at landing the job, but it will only hurt you if you get the position and can’t follow through. Plus, being honest about any opportunities for development helps build trust early, and is a green flag for potential employers. 

Keep in mind you’re not obligated to disclose anything you’re not comfortable with. If at any point in the application you are asked to provide personal information, such as your home address, passwords, or things like marital status, sexuality and religion, you are allowed to refuse.

Read more: How to write your CV to land a remote role

What are some common mistakes to avoid if you want to make your job application stand out?

Here are some common job application mistakes that people make: 

• Typos and grammatical errors: Taking time to proofread your application materials can make a big difference.
• Incomplete information: Make sure to include all the important information, such as employment dates, job titles, or education qualifications, to make it as easy as possible for your potential employer to determine how suitable you are for the role.
• Not following instructions: Make sure to read application questions and instructions carefully to show your attention to detail (and how great you’ll be once you get the job.)

10 Tips to make your job application stand out

Tip 1: Add a bit of personality

If you put yourself in the hirer’s shoes, you might get a vision of the hundreds of applications you have to go through when filling a role. Adding a personal touch will distinguish you from the majority.

Ways to personalise your application:

Add a personal branding statement: Start your resume with a brief statement that summarises your unique qualities and strengths. For example, “I create personalised hairstyles that reflect clients’ unique personalities and lifestyles with an eye for detail and current trends. Through open communication and ongoing professional development, I become a trusted partner in their beauty journey.”

Include relevant hobbies and interests: If you have hobbies or interests that are relevant to the job, include them in your resume. This can help showcase your personality and give employers a sense of your passions and skills outside of work. For example, “Volunteer as a mentor for underprivileged youth to help build leadership skills.”

Tip 2: Use keywords

Welcome to the digital age. Now, many employers use search tools and CV scanning technology to skim applications for specific keywords. Don’t worry, this isn’t as tricky as it sounds, and there’s no ‘secret keywords’ you need to include to make your job application stand out. Simply address the selection criteria in your application.

What could this look like?

Skills: If the job requires proficiency in Microsoft Office, make sure to include this skill in your resume.

Industry-specific jargon: This demonstrates your knowledge of the industry. If you’re applying for a job in marketing, use terms such as “SEO,” “content marketing,” and “branding” in your resume.

Job-specific keywords: Every position has specific keywords and phrases associated with them. If you’re applying for a job in sales, you could use keywords such as “prospecting,” “lead generation,” and “closing deals.”

Tip 3. Include a photo

We’re visual creatures. Applications with photos are more likely to be remembered. But make sure to use a photo appropriate to your industry (maybe leave the selfies for Instagram).

However, unless you’re working as a performer of some kind, an employer requesting a photo from you could be a red flag. Only include a photo of yourself if you feel comfortable —it’s not a must-have to make your job application stand out. 

Tip 4. Add examples

Sure, we know that you have great customer service and time management skills. But how do you show this to potential employers? Include examples to showcase your skills in real-world scenarios.

For example, instead of:

• Strong phone communication

You could write:

• On average, answering 50 inbound calls per day

Tip 5. Get a referral

If possible, get a referral from someone in or associated with the company. If you’re up against other candidates with similar qualifications, a referral can be the factor that sets you apart.

How do I get a referral?

You can reach out to someone you know who works at the company and ask if they’d be willing to refer you for the job. Be sure to provide them with a copy of your resume and a brief overview of why you’re interested in the position. 

If you don’t know anyone at the company, you can try reaching out to people in your professional network who may have connections there. LinkedIn can be a helpful tool for this.

Tip 6. Provide a portfolio

Depending on the job you’re applying for, a portfolio can also be an opportunity to showcase your creativity and out-of-the-box thinking. This can be particularly important if you’re applying for a job in a creative field, such as graphic design or marketing.

Design programs like Canva offer a wide range of free customisable templates that you can use to create a professional-looking portfolio in no time – including a one-page website builder that could stand out amongst a sea of stock standard portfolios.

Tip 7. Demonstrate your passion

Demonstrating your passion in a job application is an important way to stand out from other applicants and show your potential employer that you are truly invested in the position. 

To show your passion in a job application, research the company and industry thoroughly and align your skills with their mission in your cover letter or resume. 

Tip 8. Include a pop of colour

A pop of colour can help to make your application visually appealing and memorable. However, it’s important to use colour strategically, as too much can come across as distracting and unprofessional. Stick to one or two colours that are easy to read, and avoid using neon or overly bright shades that can be hard on the eyes.

You can also use colour to highlight specific sections of your resume or cover letter, such as headings or important achievements.

Tip 9. Keep it short ‘n’ sweet

Employers are often swamped with applications, and a long, rambling one can be a turnoff. Getting straight to the point shows that you value the employer’s time and that you’re able to prioritise information effectively. 

A concise application can also be easier to read and retain, making it more likely that the employer will remember you and your qualifications. By focusing on the most important information and avoiding unnecessary fluff, you can make your application stand out as a well-crafted, thoughtful, and professional document.

10. Be proactive

Don’t be afraid to follow up with the hiring manager or recruiter if you haven’t heard back in a week or two. This shows that you’re enthusiastic about the position and are taking the initiative to make contact.

Send them an email (or contact them directly through the app) and keep things polite. The message could look like this:

“Hello,

I hope you’re doing well. 

I’m following up on my job application for Retail Assistant on 10 April 2023. I’m excited about the opportunity to join your team and believe that my skills and experience make me a valuable asset to your organisation. 

Please let me know if there’s any additional information I can provide to support my application. I’m enthusiastic about the company’s mission and culture and confident that I would thrive in the role. Thank you, and I look forward to hearing from you soon. 

Best regards,

Laura”

Common job application questions and sample answers

What are your salary expectations?

Example answer: “I understand that between $70,000 and $77,000 is in line with the industry average, and is appropriate for my skills and experience level. However, I am open to being flexible because I am excited about this opportunity.”

Why are you leaving your current job?

Example answer: “I have been with the company for a long time and I feel I need a change of environment to achieve growth.”

Why are you interested in this position?

Example answer: “I researched your company and I really connect your values and your mission. With my experience and personal values, I feel working here would be very fulfilling for me.”

More tips for job seekers changing career paths

How can I make my resume stand out if I’m changing careers?

Emphasise the skills you have developed in your current or previous careers that are transferable to your new career. For example, if you’re switching from hospitality to administration, you can focus on your customer service and time management skills.

Consider using a functional or combination resume format – this highlights your skills and accomplishments instead of your chronological work history, which is great when you’re trying to emphasise transferable skills. 

What if I don’t have enough relevant work experience?

Don’t be afraid to apply for jobs you may not have the most relevant experience for. Hiring managers look for many other attractive attributes, like transferable skills, volunteer experience, or your passion. But most of all, your confidence is what will win them over! Believe in yourself.

For instance, let’s say you’re going for an Events Coordinator role, and in the past you’ve spent your Saturday mornings serving Bunnings snags with your local Lions Club. You could include this in your resume, under volunteer work, and then include a paragraph like the below in your cover letter:

“Volunteering for the Lions Club provided valuable event coordination experience, including careful planning, communication, and adaptation. I managed setup, organization, inventory, and financial transactions, enhancing my attention to detail and organizational skills. Overall, this experience taught me the importance of effective event coordination, making me an asset to a professional event coordination role.”

How can I show my transferable skills on my resume?

A functional or combination resume format is a great way to highlight your skills, which are just as important in an application as experience and qualifications. But to really make them shine, add a little extra something to your dot points. Give a brief example or quantify your achievements.

For example, instead of:

You could write:

• Promoted from Server to Team Leader in 6 months or;
• Sales grew by 32% after I was promoted to Assistant Manager

It’s likely that many other applicants going for the role will list similar skills. Employers are more likely to remember your skills specifically when they are connected to stories and numbers you personally achieved.

Read more: 67 expert resume and cover letter tips from recruiters

Getting ready for a job interview

Congrats, you got an interview! Now, let’s keep this ball rolling. 

Preparing for a job interview can be nerve-wracking, but there are some steps you can take to feel more confident and ready to impress your potential employer. 

Here are some tips on how to get ready for a job interview: 

• Research the company: Do some research on the company you’re interviewing with. Find out what their mission is, their products or services, and their company culture. Most companies ask what you know about them, so it’s important to show you have prepared and you care about the opportunity.
• Review the job description: Read over the job description and note any key skills or qualifications that the employer is looking for. Be prepared to discuss how your skills and experience align with the job requirements. 
• Prepare your responses: Think about the questions you might be asked during the interview and prepare your responses. You can even practise your answers out loud, so you feel more comfortable with your responses during the actual interview. 
• Dress appropriately: Do some research to see what their current staff wear to work. Do they wear slacks and blazers, or jeans and t-shirts? Showing up dressed for the job makes it easier for the interviewer to envision you in the role. 
• Arrive early: Plan to arrive at least 10-15 minutes early to the interview. This will give you time to get settled and calm your nerves, and we’re sure the employer will appreciate your punctuality.

Find your next job with the Employment Hero

So, let’s recap: do your research, keep your application short and sweet, and let your personality shine through with a pop of a colour and a photograph.

By taking the time to craft a compelling job application, you can increase your chances of standing out and landing the job you want.

If you want to search hundreds of open roles from the best employers, visit Employment Hero Jobs and Create a unique Candidate Profile. You’ll be able to personalise your experience, upload your resume, CV and important certifications, and take this profile with you wherever you go.

So, go ahead and apply these tips and strategies, create a Jobs Profile today, and you’ll ace your next job application!

 

Disclaimer

The information in this article is current as at July 2023, and has been prepared by Employment Hero Pty Ltd (ABN 11 160 047 709) and its related bodies corporate (Employment Hero) for its Swag brand. The views expressed in this article are general information provided in good faith to assist job seekers in the current market, and should not be relied on as professional advice. Some Information is based on data supplied by third parties and whilst such data is believed to be accurate, it has not been independently verified and no warranties are given that it is complete, accurate, up to date or fit for the purpose for which it is required. Employment Hero does not accept responsibility for any inaccuracy in such data and is not liable for any loss or damages arising directly or indirectly as a result of reliance on, use of or inability to use any information provided in this article. You should undertake your own research and seek professional advice before making any important career decisions or solely relying on the information in this article.

Welcome to the final edition of the Employment Hero 2024 Product Update: Can you believe another year is almost done and dusted?

Even though 2024 is coming to an end, our product updates certainly aren’t. So what’s new in December?

We have improved the organization chart, added more flexibility to the expense approval processes, addition of a new average import over 52 weeks, and more.

Before we dive in, we’d like to thank you for your continued support throughout 2024. It’s been a huge year for us, and 2025 should be equal. bigger.

We’d also like to thank you for your continued feedback on our product and features – many of our product updates and features come to life thanks to your feedback, so if you have any ideas or opinions, we’re always listening.

Let’s go.

We’ve added more flexibility to the expense approval process

Available on the following packages: Classic: Platinum, EOS: Plus and Unlimited

Every business manages expenses differently, so we’re excited to announce greater flexibility when it comes to setting up your own expense approval process in Employment Hero.

You can now customize your approval processes by adding “location” and “cost center” fields to expense workflows. For example, you can add an additional approval requirement for large expenses or a rule that automatically approves all expenses recorded by your CEO. Additionally, you can customize approval processes based on employee cost center, location, or even team.

These enhancements make it easier to align workflows with your organizational structure and help improve operational efficiency.

Keep an eye out for similar flexibility coming to the leave approval process in 2025!

Learn more about expense management.

We’ve made the workforce planning tool even more powerful with new updates

Say hello to a new and improved org chart

Available on the following packages: All packages

As your business grows, reviewing the organizational chart may seem overwhelming.

To give you a clearer picture, you can now navigate your organization chart faster and more intuitively with the new mini-map. It replaces scrollbars, saving time and making your experience smoother.

View your organization chart with currently vacant positions

Available on the following packages: Classic: Platinum, EOS: Unlimited

Want to see what adding additional members to your organizational structure would look like? You can now access a simple overview in Employment Hero using the workforce planning graphical view.

The tool gives you a mirror image of the org chart, with the added functionality of adding vacancies. This visual format improves tracking by providing clear information on how vacancies are structured, helping you make informed workforce planning decisions.

You can also easily add and pre-populate details such as team, entity, job type, dates and pay scale when creating vacancies. These enhancements streamline integration, improve workforce planning, and provide advanced reporting filtering.

Learn more about the workforce planning tool.

We’ve made some changes to the pay rate models in Jobs Hero’s HR and Payroll platforms.

Available on the following packages: All Payroll Plans

We’ve made some changes to the way your organization manages pay rates and salaries, and we think you’ll love them.

Previously, Pay Rate Models (PRTs) were not available in HR, meaning those using this feature had to make updates in Employment Hero HR and Payroll to ensure any new salaries were reflected on both platforms.

From now on, PRTs will be accessible in HR. If your organization uses PRTs in Payroll, you should now have the ability to assign them directly to HR employees.

Important points to note:

• You do not need to migrate existing PRTs, this was done for you during migration.
• If you already manage salaries in HR but do not use PRT, this update will not impact your current process.
• Forward salaries will default to “manually set rates” after migration.
• If you use PRTs, these will now flow from HR to Payroll, simplifying the process and reducing manual work.

We added a new 52-week average import

Available on the following packages: All Payroll Plans

Users can now import 52-week average paid time off data into the payroll platform. This can be done through the Data Extracts screen, where administrators can download a spreadsheet template. Next, the user needs to enter the employee details such as their ID, name, start date of the imported week, number of hours worked this week and hourly rate.

The first pay cycle must have been opened to import the data. Week start dates must precede first pay cycle dates and cannot contain first pay cycle dates.

To use this new feature, select an open pay cycle, download the template, import the data, review your pay cycles and export the results.

Find out more about the average holiday pay over 52 weeks.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay informed about our content, you can visit our resource center or follow us on LinkedIn.

Hello and welcome to the November edition of the Employment Hero Product Update. We’re nearing the end of the year, but we’re not slowing down. Our team has been working hard behind the scenes and we have a ton of exciting new updates to share with you. So, what’s new in November?

We’ve added enhanced security settings with Two-Factor Authentication (2FA) and Single Sign-On (SSO), improved our performance review module, added additional features to the list, made our workflow functionality work more powerful and that’s just the beginning. Everything is there and ready to use on the platform – let’s get started.

Improved single sign-on (SSO) login experience

Available for the following HR plan: Platinum

We’re excited to announce that we’ve improved security when logging into Employment Hero to give you an even safer experience.

Organizations with SSO enabled can log in to Employment Hero with just one click via the “My apps” Dashboard on Okta, Microsoft Office Apps and Google Workspace Apps. This connection option can be enabled via IDP configuration.

Learn more about single sign-on.

You can now add backup approver options in Employment Hero

Available on the following packages: Classic: Platinum, new generation

Administrators now have flexible backup approver choices, including options such as Administrator, Team Leader, Primary/Secondary Manager, and Specific Teams, in the Leave, Expenses, and Edit Employee Records modules.

We’ve also added notifications to alert admins if an approver is terminated, improving the speed and experience of approvals for your team.

We’ve added two-factor authentication (2FA) for payroll users and additional security measures

Available for the following packages: Payroll only, Swag users

We’ve added an extra layer of security for payroll in the Swag app to give you an even more secure experience with Employment Hero and Swag.

Two-factor authentication (2FA) adds an extra layer of security to your account by asking for both your password and a code sent to your phone.

Payroll-only users can now enable, disable, and configure 2FA directly in the Swag app.

Note: This update is reserved for users with access to payroll only. If you have used the WorkZone app before, you can follow the tips in this article. If you have used the Employment Hero app before, follow the instructions instructions in the article here.

Learn more about setting up 2FA in the Swag app here.

You can now choose how often you want to receive application notifications.

We know you’re busy and the last thing you want is a flooded inbox. That’s why we now give you the option to choose how often you want to receive notifications about new apps.

You can now choose to receive daily or weekly application summaries instead of individual notifications for each new applicant.

Please note: By default, Applicant Reporting will be enabled at the organizational level (email notification settings) and disabled at the individual level (notification settings).

Learn more about changing how often you receive emails from Employment Hero.

We’ve added more flexibility to performance reviews.

Available on the following packages: Classic: Premium, Platinum, EOS: Plus, Unlimited

You asked, we listened! Previously, admins could only assign performance reviews to teams or individual employees, but we know you wanted more functionality and flexibility to add additional fields.

Now, when an admin creates or edits a rating period, they will have the option to assign the rating based on the locations and entities using it.

We automated the synchronization of retirement settings with HR and payroll

Available on the following packages: All connected HR and EH Payroll customers, including AutoPay customers.

To improve efficiency, all updates to UK pension settings in Employment Hero Payroll will now automatically sync with Employment Hero HR for customers connected to EH Payroll. This is a big win for businesses looking to increase efficiency by eliminating the need for manual imports.

Learn more about setting up and managing pensions.

Managers can now easily create goals and tasks when evaluating an employee’s performance.

Available on the following packages: Classic: Platinum, EOS: Plus, Unlimited

When performing a performance review, it is likely that these will be the next steps to further an employee’s professional development. We’ve made this process much more manageable, with managers now able to create goals and tasks in the “Next Steps” section of the Employee Assessment page. This will be visible to both the employee and the manager.

Learn more about handling performance reviews as a manager.

You can now enable or disable the ability for employees to request feedback in the 360 ​​Review module

Available on the following packages: Classic: Platinum, EOS, Unlimited

Workplace feedback can be invaluable to an employee’s learning and development. That’s why we give you the option to allow employees to search for them on their own.

In Employment Hero, we’ve added a new Custom Security Setting (CSS) to allow employees to directly request a 360 review. Employees will be able to directly see who gave the feedback, so they can take it into account and respond to all their questions.

To enable this feature, go to Custom Security Settings > Other Permissions > 360 Review – Request Feedback.

Learn more about performing a 360 review.

Check two-factor authentication (2FA) using the Swag app

Available for the following HR plans: Free, Standard, Premium, Platinum

The Swag app acts as a seamless 2FA method, allowing you to use your Swag app as a 2FA device.

When Swag Authenticator is enabled on your device, you will receive a push notification if push notifications are enabled for Swag. If notifications are not enabled, you will need to open the Swag app to see the 2FA prompt.

Learn more about using Swag two-factor authentication.

Designate team leaders as approvers on workflows

Available on the following packages: All

Employees can now be designated as team leaders, making them eligible to serve as approvers in workflows.

Learn more about creating teams.

We’ve added more flexibility to HR document email notifications

Available on the following packages: Classic: Platinum, EOS: Plus, Unlimited

We have upgraded the Employee Record Edit module to improve email notifications for HR documents. You can now automate and personalize your email flows, include additional recipients, provide specific context using dynamic fields, and direct notifications to the right people.

Enhanced reference checking capabilities

Available for the following HR plans: Premium, Platinum

When hiring, you want to make sure you’re hiring the right person for the job. To add more confidence to your hiring decision, we have improved our reference check feature.

When performing reference checks, you can now edit reference details, resend reference check emails, and request new references from candidates.

Learn more about managing reference checks.

An easier way to manage expense approvals through Workflows, plus an expense management update for employees on probation

Available on the following packages: Classic: Premium, Platinum, EOS: Unlimited

An expense workflow allows an organization to set up a process for recording and managing expenses. This typically involves collecting, categorizing, auditing and approving expenses to ensure accuracy and accountability. You can use expense workflows to automate this process via a “when-if-then” sequence.

In Employment Hero, you can now use Workflows as your primary expense approval system, simplifying the entire process. Approvers also now have custom permissions for better privacy, while administrators maintain control for secure and consistent management of all approvals.

We’ve also added a new workflow template to prevent probationary employees from submitting expenses.

Learn more about managing expenses in Workflows.

We have improved our workforce planning tool using vacancy data.

Available on the following packages: Classic: Platinum, EOS: Unlimited

Data is king when it comes to workforce planning. That’s why we’ve made our workforce planning functionality even more powerful.

You can now create, edit and track open positions in your organization, making role management easier. Admin users can also run a report to see the number of vacant positions versus active (filled) positions over time.

You can access this feature when employees leave or from People > Vacancies.

Keep an eye out for more feature updates coming to our workforce planning tool in 2025.

Learn more about workforce planning.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay informed about our content, you can visit our resource center or follow us on LinkedIn.

Welcome to the September edition of the Employment Hero Product Update. We have a whole bunch of new products to share with you and we couldn’t be more excited.

So, what’s new? We’ve added new updates to SmartMatch, introduced new workflows, improved assessments, introduced new custom security settings, a time clock app designed specifically for HR and much more. Everything is there and ready to use on the platform – let’s get started.

You can now notify a person or team if they have incomplete reviews

Available on the following packages: More and Unlimited

Administrators now have the ability to schedule notifications for upcoming review deadlines. You can decide when to notify an individual or team when review end dates are approaching and set conditions to ensure that notifications are sent only to specific recipients, depending on whether the employee, manager, or both have fulfilled their part.

Please note: This workflow applies to newly created reviews. However, if you want to implement it on existing reviews, you can go into edit mode and click Save..

A simpler way to manage reviews with automated probation review workflow

Available on the following packages: More and Unlimited

The new scheduling feature in workflows allows admins to customize when employees are added to an assessment after their start date. Any review created in the Review Settings module can be selected in the Probation Review workflow, allowing administrators to automatically add employees to a review after a set number of days, weeks, months, or years .

Administrators can also determine which employees are added to a notice by setting conditions based on teams, locations, or job type.

Access to a whole new suite of workflow templates

Available on the following packages: More and Unlimited

We’ve added 11 new workflow templates to make it even easier to manage changes to employee records, expenses, leave, and onboarding. These templates come preconfigured for tasks like automatically approving certain leave or expense requests and notifying employees when their information is updated. They are designed to save you time and help you quickly set up workflows, showing how automation can simplify your daily tasks.

You now have more flexibility to configure workflows

Available on the following packages: More and Unlimited

We’ve made workflows more flexible by allowing you to schedule actions when it’s most convenient for you. Now, instead of tasks or emails being triggered immediately, you can choose when they should arrive.

For example, you can schedule an email to introduce a new hire to their team a few days before they start, or set tasks for their first day, week, and month. If a scheduled action is set for a past date, it will automatically trigger immediately. All actions will be scheduled for midnight in your organization’s time zone.

Hiring with SmartMatch just got easier with our updates

Available on all packages

A whole new explanation section

We’ve introduced a new explanation section in SmartMatch to help employers understand why certain candidates are recommended. Now users can see each candidate’s total SmartMatch score, as well as a breakdown of their performance in key areas: screening responses, experience, qualifications and skills.

Each section includes a summary, score, and criteria details, with icons displaying results as “Yes,” “No,” or “Partial.” Users can easily expand or collapse these sections for more information. This update provides clearer information about why a candidate is a good fit, making the selection process more transparent.

An updated candidate workflow

We’ve updated the SmartMatch candidate workflow to allow candidates to record an introductory video, giving recruiters a deeper insight into their personality and skills.

When a SmartMatch candidate is shortlisted and asked if they are interested in a role, they can now record a short video introducing themselves, describing their experience and what they are looking for in a new role.

The video will appear in the candidate’s Swag Jobs profile under a new “Introduction Video” section, and in their ATS profile for any current or future applications. Candidates can re-record the video if necessary, and they can also add one directly through their Swag Jobs profile.

An easier way to communicate with interested candidates

We’ve made it easier for SmartMatch recruiters to connect with candidates who are truly interested in their position and their company.

Now, HR managers can trigger the SmartMatch process to automatically contact suitable candidates and identify those who are interested. These candidates are highlighted with the “Interested” tag for hiring managers, making it easy to contact them and share more about the position.

We’ve made shift management much easier

Available on the following packages: More and Unlimited

We’ve made some great updates to the roster to help you manage teams more easily. You can now view listings in 4-week and monthly time periods, and we’ve also improved the fortnightly view to make things clearer.

Additionally, you can sort lists by employee across all time periods, giving you more flexibility. Quick information on job changes and daily and weekly budget warnings are also available, making it easier to stay on top of everything.

Improved custom security settings for certifications and introductory content

Available on the following packages: Unlimited

We’ve improved custom security settings for certifications: You can now grant access to certification settings individually for greater control. This update ensures security management is simpler and more tailored to your organization.

We’ve also added a new option to manage induction content. Users can now get permission to manage induction content via the new “Induction Content” option under Custom Security Settings. This gives you more control and flexibility over your induction process.

An easier way to sync work types for HR and Payroll connected clients

Available on all packages

We’ve automated the synchronization of payroll items (work types) for HR and Employment Hero Payroll connected clients. Previously, users had to manually trigger a payroll sync to HR, but now any changes made to work types in payroll will be automatically updated in HR.

This will apply if users create, update, delete, or restore work types. This update will significantly reduce errors and improve the overall user experience.

Say hello to a new clock app designed specifically for HR

Available on all packages

We’ve introduced the Employment Hero Time Clock app, optimized for tablets, to help your team quickly and accurately track their time and onsite attendance.

Employees can now clock in and out of their shifts and breaks, using a personal access code at a public kiosk installed on any Apple or Android tablet. The application synchronizes directly with HR lists and automatically creates timesheets, making it easier for managers. Administrators can also manage time clock access via a new settings page in Payroll Settings.

Download the Jobs Hero Clock here.

An easier way to manage 360° reviews

Available on the following packages: More and Unlimited

We’ve made it easier to manage 360 ​​reviews by allowing administrators to edit “in progress” reviews. You can now adjust details, change start or due dates, and even add or remove questions, review topics, and reviewers. If someone is added or removed, they will receive an email notification.

An easier way to import users into the Manage Users screen

Available on all packages

We’ve rolled out a new feature to make user management in Payroll even easier. You can now import full and restricted users directly into the Manage Users screen, saving you time.

Introducing in-platform communication functionality for AutoPay

Available on all packages

We introduced a communications system on the platform to streamline interactions between payroll partners and users.

This communications feature incorporates templates for requesting off-cycle payrolls, changes, and assistance with all things payroll. This will ensure that anyone with access to this feature will be able to access everything payroll related.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay up to date with our content, you can visit our resource center or follow us on LinkedIn.

Welcome to the August edition of the Employment Hero Product Update. We’re moving full steam ahead into the second half of the year, which means one thing: we’ve got a whole bunch of new products to share with you.

So, what’s new? We introduced the ability to automatically approve timesheets, a new Zapier integration, an easier way to upload tasks to the ATS, a new custom form feature, more SmartMatch improvements, and much more. Everything is there and ready to use on the platform – let’s get started.

Automatically approve timesheets

Available for the following HR plans: Platinum

We’ve just made managing timesheets a whole lot easier with our all-new auto-approval feature.

Customers will now see a toggle to enable or disable the auto-approval feature, by navigating to C.Company Settings > Job Settings > Timesheet Self-Approval.

When enabled, if start and end time timesheets that employees submit (daily or weekly) match their scheduled shift, they will be automatically approved, given that the following matches:

• Date
• Shift start time
• Shift end time
• Cost center
• Type of work
• Number of breaks

Learn more about auto-approving timesheets.

Custom Colors Now Available

Available for the following HR plans: Platinum

You can now replace the default purple with your brand colors, making it a unique product.

Just go to Settings > Custom Branding > Custom Color Scheme to start.

Learn more about customizing your HR platform here.

Improved workflow experience

Available for the following HR plans: Platinum

Previously, employee record edit workflow templates lacked essential dynamic fields, limiting your ability to include critical contextual information such as an employee’s primary manager or start date. We’ve now upgraded the workflow engine to support additional dynamic fields, allowing you to tailor it to your business needs and improve operational efficiency, user experience and scalability .

Additionally, we’ve introduced a series of UI/UX improvements, including updated workflow icons, new user-friendly components, and confirmation pop-ups to prevent accidental exits. These updates are designed to make your workflow smoother, easier to navigate, and more efficient.

We just made it easier for your team to manage 1:1s

Available for the following HR plans: Platinum

We all know how valuable 1:1s are, which is why we’ve made them even easier to manage on the platform.

Previously, only directors and owners could establish 1:1s on behalf of other employees.

Now, Admins and Owners can now grant access to employees to help them view, edit, or delete 1:1s, giving you more flexibility and support in managing your team.

Learn more about managing 1:1s here.

New Zapier integration

We’ve launched a new integration with Zapier, allowing you to seamlessly transfer data from Employment Hero Payroll to apps in the Zapier app store. This low-code solution not only streamlines your workflows, but is also now the leading payroll provider on Zapier.

Learn more about the new Zapier integration and how to get started.

We’ve streamlined the ATS job creation workflow and reduced the time it takes to enter job details.

Available for the following HR plans: Hiring Essentials, Standard, Premium, Platinum

Everyone knows how time-consuming creating a job posting can be. That’s why we’ve further streamlined the process with a new job pre-creation mode.

Now when you select “Add a new job” Or “Create an internal role“you will have three options:

• Create from scratch: This option will launch the existing job creation flow, where the user will manually enter job details.
• Create from a task: This option will start the job creation flow, but in the “Job Details“, the user will be able to select an existing job within their organization to automatically fill in the fields of the step “Job Details” step using input from the previous task. This is similar to the logic used when a user copies a task.
• Create from employee: This option will start the job creation flow, but in the “Job Details“, the user can select an employee within their organization and the employee’s job details will be copied (excluding sensitive fields such as salary).

Learn more about posting jobs.

Close job offers without closing a position

HR plans: Hiring Essentials, Standard, Premium, Platinum

When you’re in the final stages of hiring, you may want to prevent new candidates from applying. This could be because you already have enough candidates or simply because you have already offered the position to a candidate and are waiting for their acceptance.

Previously, when you closed applicant acceptance, it closed all jobs within the ATS. This could make it difficult if you need to reopen the position to find more candidates or restart the process if a candidate fails.

Now, hiring managers can remove the posting from all job boards (including Swag Jobs and their careers pages) without closing the entire posting in the ATS. If the hiring manager wants to reopen the position to accept more applications, they can easily re-post it on these job sites.

Say hello to a powerful new custom form feature

Available for the following HR plans: Platinum

We’ve introduced powerful custom form functionality, making it easy for admins to capture specific information from their team. With this update, you can create custom forms, send them to individuals, teams, or sites, and track responses, all from the dashboard.

Employees will receive email notifications when a form is active and can complete it directly from their To Do widget. Authors will also be informed once the form is completed, ensuring smooth and efficient communication.

Learn more about custom forms.

An easier way to schedule shifts with our new Copy Shifts feature

Available for the following plans: Platinum

We’ve made planning even easier with our new Copy Shifts feature. Now you can quickly copy selected shifts to the next day, week or fortnight, with advanced leave and shift conflict management options.

You can also choose how to navigate employees on leave or in shift conflict by either choosing not to copy the shift or pasting it as an empty shift (if shift bidding is enabled).

Learn more about shift management.

Improved job matching in SmartMatch and our ATS

Available for the following HR plans: Standard, Premium, Platinum

Finding the perfect person for your open position just got a whole lot easier. We have enhanced our job matching capabilities with a new “Seniority» filter for employers.

Now, when you use our ATS or SmartMatch features, you’ll benefit from improved candidate relevance by filtering based on six seniority levels (e.g. graduate, intern, junior, etc.), ensuring better alignment between candidate’s positions and experience.

Learn more about SmartMatch.

New features added to HR Clock/Clock Out function

Available for the following HR plans: Standard, Premium, Platinum

We’ve added a new feature to our HR Clock In/Out settings that requires employees to take a photo when they clock in or out of a shift or break.

This update, available on mobile, also captures GPS locations. Employees using this feature will be prompted to grant their Swag app access to their camera and location.

Please note: This only applies to those using the HR Clock In/Out feature, and not to the HR Payroll Swag Experience beta.

Filter SmartMatch searches by desired salary

Available for the following HR plans: Hiring Essentials, Standard, Premium, Platinum

We’ve enhanced SmartMatch with a new feature that lets employers filter recommendations by desired salary, helping you find the best talent within your budget.

You can now refine your search by adding a salary range in any currency, annually or hourly. Recommended candidates will then be filtered based on this range to only show candidates who are within budget.

Tasks created via Workflows can now be sent to an external inbox

Available for the following HR plans: Platinum

We’ve expanded our task management capabilities by allowing tasks created via workflows to be sent to an external inbox, just like manually created tasks and onboarding/offboarding checklists.

This means you can be notified when a new employee is added to your team, when an employee has changed roles, or even when a candidate has signed their contract. This functionality also allows you to notify external people when a task is due, for example external IT service providers.

You can do this by adding the send email notification action in the Workflows feature.

Learn more about workflows.

A new functionality to automate statutory shared parental remuneration (ShPP)

We have introduced a new feature to automate Shared Parental Pay (ShPP), eliminating the manual work of tracking and processing Shared Parental Leave.

Now the system will automatically calculate, pay and report ShPP to HMRC, allowing you to manage these payments with ease and in full compliance with the legislation.

We’re making our naming conventions more local

We are updating our naming terminology to be localized to the UK.

Previously, Employment Hero used the terms “Leave” and “Rostering”. Now you will find them called “Congés” and “Rota”.

These terminology changes have been updated on the web platform, provided your language is set to “English (UK)” in Settings, and will be included in the next app update for Swag.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay up to date with our content, you can visit our resource center or follow us on LinkedIn.

Welcome to the August edition of the Employment Hero Product Update. We’re moving full steam ahead into the second half of the year, which means one thing: we’ve got a whole bunch of new products to share with you.

So, what’s new? We introduced the ability to automatically approve timesheets, a new Zapier integration, an easier way to upload tasks to the ATS, a new custom form feature, more SmartMatch improvements, and much more. Everything is there and ready to use on the platform – let’s get started.

Automatically approve timesheets

Available for the following HR plans: Platinum

We’ve just made managing timesheets a whole lot easier with our all-new auto-approval feature.

Customers will now see a toggle to enable or disable the auto-approval feature, by navigating to C.Company Settings > Job Settings > Timesheet Self-Approval.

When enabled, if start and end time timesheets that employees submit (daily or weekly) match their scheduled shift, they will be automatically approved, given that the following matches:

• Date
• Shift start time
• Shift end time
• Cost center
• Type of work
• Number of breaks

Learn more about auto-approving timesheets.

Custom Colors Now Available

Available for the following HR plans: Platinum

You can now replace the default purple with your brand colors, making it a unique product.

Just go to Settings > Custom Branding > Custom Color Scheme to start.

Learn more about customizing your HR platform here.

Improved workflow experience

Available for the following HR plans: Platinum

Previously, employee record edit workflow templates lacked essential dynamic fields, limiting your ability to include critical contextual information such as an employee’s primary manager or start date. We’ve now upgraded the workflow engine to support additional dynamic fields, allowing you to tailor it to your business needs and improve operational efficiency, user experience and scalability .

Additionally, we’ve introduced a series of UI/UX improvements, including updated workflow icons, new user-friendly components, and confirmation pop-ups to prevent accidental exits. These updates are designed to make your workflow smoother, easier to navigate, and more efficient.

We just made it easier for your team to manage 1:1s

Available for the following HR plans: Platinum

We all know how valuable 1:1s are, which is why we’ve made them even easier to manage on the platform.

Previously, only directors and owners could establish 1:1s on behalf of other employees.

Now, Admins and Owners can now grant access to employees to help them view, edit, or delete 1:1s, giving you more flexibility and support in managing your team.

Learn more about managing 1:1s here.

New Zapier integration

We’ve launched a new integration with Zapier, allowing you to seamlessly transfer data from Job Hero Payroll to apps in the Zapier app store. This low-code solution not only streamlines your workflows, but is also now the leading payroll provider on Zapier.

Learn more about the new Zapier integration and how to get started.

We’ve streamlined the ATS job creation workflow and reduced the time it takes to enter job details.

Available for the following HR plans: Hiring Essentials, Standard, Premium, Platinum

Everyone knows how time-consuming creating a job posting can be. That’s why we’ve further streamlined the process with a new job pre-creation mode.

Now when you select “Add a new job” Or “Create an internal role“you will have three options:

• Create from scratch: This option will launch the existing job creation flow, where the user will manually enter job details.
• Create from a task: This option will start the job creation flow, but in the “Job Details“, the user will be able to select an existing job within their organization to automatically fill in the fields of the step “Job Details” step using input from the previous task. This is similar to the logic used when a user copies a task.
• Create from employee: This option will start the job creation flow, but in the “Job Details“, the user can select an employee within their organization and the employee’s job details will be copied (excluding sensitive fields such as salary).

Learn more about posting jobs.

Close job offers without closing a position

HR plans: Hiring Essentials, Standard, Premium, Platinum

When you’re in the final stages of hiring, you may want to prevent new candidates from applying. This could be because you already have enough candidates or simply because you have already offered the position to a candidate and are waiting for their acceptance.

Previously, when you closed applicant acceptance, it closed all jobs within the ATS. This could make it difficult if you need to reopen the position to find more candidates or restart the process if a candidate fails.

Now, hiring managers can remove the posting from all job boards (including Swag Jobs and their careers pages) without closing the entire posting in the ATS. If the hiring manager wants to reopen the position to accept more applications, they can easily re-post it on these job sites.

Say hello to a powerful new custom form feature

Available for the following HR plans: Platinum

We’ve introduced powerful custom form functionality, making it easy for admins to capture specific information from their team. With this update, you can create custom forms, send them to individuals, teams, or sites, and track responses, all from the dashboard.

Employees will receive email notifications when a form is active and can complete it directly from their To Do widget. Authors will also be informed once the form is completed, ensuring smooth and efficient communication.

Learn more about custom forms.

An easier way to schedule shifts with our new Copy Shifts feature

Available for the following plans: Platinum

We’ve made planning even easier with our new Copy Shifts feature. Now you can quickly copy selected shifts to the next day, week or fortnight, with advanced leave and shift conflict management options.

You can also choose how to navigate employees on leave or in shift conflict by either choosing not to copy the shift or pasting it as an empty shift (if shift bidding is enabled).

Learn more about shift management.

Improved job matching in SmartMatch and our ATS

Available for the following HR plans: Standard, Premium, Platinum

Finding the perfect person for your open position just got a whole lot easier. We have enhanced our job matching capabilities with a new “Seniority» filter for employers.

Now, when you use our ATS or SmartMatch features, you’ll benefit from improved candidate relevance by filtering based on six seniority levels (e.g. graduate, intern, junior, etc.), ensuring better alignment between candidate’s positions and experience.

Learn more about SmartMatch.

New features added to HR Clock/Clock Out function

Available for the following HR plans: Standard, Premium, Platinum

We’ve added a new feature to our HR Clock In/Out settings that requires employees to take a photo when they clock in or out of a shift or break.

This update, available on mobile, also captures GPS locations. Employees using this feature will be prompted to grant their Swag app access to their camera and location.

Please note: This only applies to those using the HR Clock In/Out feature, not the HR Payroll Swag Experience beta.

Filter SmartMatch searches by desired salary

Available for the following HR plans: Hiring Essentials, Standard, Premium, Platinum

We’ve enhanced SmartMatch with a new feature that lets employers filter recommendations by desired salary, helping you find the best talent within your budget.

You can now refine your search by adding a salary range in any currency, annually or hourly. Recommended candidates will then be filtered based on this range to only show candidates who are within budget.

Tasks created via Workflows can now be sent to an external inbox

Available for the following HR plans: Platinum

We’ve expanded our task management capabilities by allowing tasks created via workflows to be sent to an external inbox, just like manually created tasks and onboarding/offboarding checklists.

This means you can be notified when a new employee is added to your team, when an employee has changed roles, or even when a candidate has signed their contract. This functionality also allows you to notify external people when a task is due, for example external IT service providers.

You can do this by adding the send email notification action in the Workflows feature.

Learn more about workflows.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay up to date with our content, you can visit our resource center or follow us on LinkedIn.

It’s already April, which means one thing: we’re back with another edition of the Employment Hero product update. We’re sharing all the product updates we’ve been working hard on this year.

Over the past month, we’ve introduced incident security reporting, allowed you to add custom branding to your job postings, created more flexibility in performance reviews, and much more. Everything is there and ready to use on the platform – let’s get started!

Say Hello to the New Security Incident Report

We’ve made it easier to get an overview of all security incidents occurring in your business. We now offer a new standalone security incident report that you can find in Reports > Compliance. The intention is to make all information available in one place with just one click.

Previously, the only way to create a security incident report was to create custom reports or upload a CSV file through My Incidents to get a complete snapshot of each individual incident.

The columns have been reorganized to prioritize the most valuable information for reporting purposes. You will now be able to filter by:

• Relevant staff (within your organization)
• Team
• Location of personnel concerned

You will also be able to download the security incident report in CSV format.

Learn more about security incident reporting.

Set up different evaluation schedules for managers and employees in performance reviews

We know that every company has a different way of handling performance reviews, so we’ve improved this key feature by allowing you to configure different review deadlines.

When creating or updating a performance review period, admins now have the ability to separate the employee’s self-evaluation and the timing of the manager’s evaluation, with fields separate end date and lock date.

What might this look like in action? You can set different due dates for employees and managers so that employees must complete the digital performance review before managers.

You can access this by navigating to the Performance > Performance Reviews > Manage Review Settings module.

Learn more about setting up a performance review.

Expense report notifications are now sent to business emails

You asked, we listened – and we’re excited to announce that expense report approval notifications are now sent to the manager’s work email address instead of the personal account email address of the manager.

Learn more about requesting refunds.

You can now preview job offers before publishing them on SEEK, JobStreet and JobsDB.

Are you posting a new job offer on SEEK, JobStreet or JobsDB? Now you can post with confidence by previewing the job before it goes live. This means you can review the post and correct any errors before clicking publish.

You can preview your job offer by clicking on the “Preview your job offer” button. The preview page includes a display of the ad and how it appears in search results on mobile and desktop devices.

Learn more about the job offer.

Add your own brand assets in the Recruitment module

When posting to SEEK, JobStreet and JobsDB, you can now choose between all branded assets stored in your account from the recruiting module.

This feature can help your job posting stand out, as job seekers can quickly identify your logo and branding. Previously, users could only select their brand option from a drop-down menu.

Learn more about the Recruitment module here.

Celebrate your team with Hero Points for milestones automatically

Never let a birthday or work anniversary go unnoticed. You can now configure Hero Points to be automatically distributed to employees at key milestones.

On their special day, your team member will receive an email congratulating them on this milestone with Hero Points to celebrate.

These points can be used to purchase discounted gift cards (in full or in part) from their favorite retailers including Sainsbury, Aldi, Asos, H&M, Tesco, Ticketmaster, Uber and more. Head to Reward Settings to get started.

Learn more about Hero Points.

Access a candidate’s latest CV on SmartMatch

We know how important it is to find the right candidate for your vacant position. That’s why you can now view a candidate’s latest CV on SmartMatch. Display them directly in the talent modal, in the list of registered candidates and in your ATS for a more streamlined recruiting experience.

Learn more about SmartMatch.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay up to date with all our content, you can visit our resource center or follow us on LinkedIn.

A big return in the July edition of the Employment Hero product update. We’re moving full steam ahead into the second half of the year, which means one thing: we’ve got a whole bunch of new products to share with you.

So what’s up? We introduced shareable SmartMatch candidates, added the option for duration-based evaluation periods, template creation for 360-degree evaluations, new roster updates, personalized email notifications, and even more. Everything is there and ready to use on the platform – let’s get started.

A new suite of SmartMatch updates

Over the past few months, we’ve been working hard to develop our SmartMatch AI tool to make recruiting easier than ever. This month we released a whole new set of updates

You can now share SmartMatch candidate profiles

Available for the following HR plans: Standard, Premium, Platinum

Have you discovered a great SmartMatch candidate? You can now share them with your colleagues involved in the recruitment process, allowing you to act more quickly to find the right candidate.

To share a candidate’s profile in SmartMatch, simply use the “Share Candidate Profile” option so you can send it to other members of your team who need to be informed about hiring decisions. The user you choose to share the profile with will receive an email with a link to view the candidate’s profile in their account under “Registered Candidates.” A banner will also appear on the candidate’s profile indicating that the candidate has been shared with them.

Interested SmartMatch candidates can now provide answers to screening questions and submit a personal presentation.

When you create a new job in the Recruitment module, SmartMatch instantly begins searching for high-quality candidates who are genuinely interested in your role and your company.

The most qualified candidates will receive a notification that SmartMatch believes they are the best candidate for this position. These candidates can then view the job description and, if it matches, express their interest in the position.

With these latest versions, candidates can go even further by providing answers to any screening questions you’ve added to the position and writing a personal introduction explaining their interest in your role and your company.

Learn more about SmartMatch updates.

Introduction of duration-based review periods

Available for the following HR plans: Premium, Platinum

Staying on top of review periods can be difficult when managing a team, which is why we’ve introduced a way to lock review dates. Whether performance reviews or probationary reviews, you can now set a fixed duration (e.g. 3-month performance review, 1-year performance review, etc.), at place of fixed start and end dates.

This allows the evaluation period to start automatically for each employee and manager upon assignment, streamlining the management of trial periods alongside regular performance reviews.

Filter employee rehire eligibility

Available for the following HR plans: Standard, Premium, Platinum

Do you have employees who have recently left your company, but might consider returning in the future? This one is for you. We’ve now added a filter to make your rehire process a little easier: you can now see the rehire eligibility of offshored employees.

With this information, you can easily track and review former employees who could be rehired. in your employee list. Additionally, you can also include this filter in termination reports.

When the time comes to leave an employee, you are now asked: “Would you consider rehiring this staff?» If you check “Yes”, you can easily reintegrate them on board in the future.

This filter is a game changer for companies that rely on a seasonal workforce or have interns or contractors who want to work for the company later.

Learn more about employee rehire eligibility here.

Creating templates for 360 reviews

Available for the following HR plans: Platinum

We all know how valuable feedback is in the workplace – and when it comes from different people across the company, it’s an incredibly valuable tool for professional development.

In Employment Hero, 360° reviews are designed to give employees a more complete view of their professional development, allowing for feedback from people outside of their direct management.

We want to make them even easier to use, so we’ve streamlined 360 reviews by adding the ability to create templates. To create a template, go to Performance > 360 notice management > Template management > Create a 360 notice template.

Learn more about 360-degree reviews.

New updates to roster management

Available for the following new HR plans: Platinum

We’ve made some key updates to roster management. We introduced a brand new feature, roles, and the ability to print a list.

Overview of roles

Our brand new Roles feature allows you to create a roster group, such as front of house staff, which you can then assign to your employees in roster management when entering their shift details. You can also use this feature to edit role details if they change and delete a record if it is no longer needed.

Roles will be included in email notifications and Swag Teams. You can also assign custom colors to quickly identify them on your registration calendar.

Learn more about setting up and managing list roles.

Added printing capability

We’ve also added the ability to print lists directly from Employment Hero. When printing a list, you can customize what is included (e.g. date range, locations, shift status, employees, etc.) and can be printed in week or day format.

Personalized email notifications for time off and expenses

Available for the following HR plans: Platinum

Being busy at work means that sometimes important notifications often go unread. To reduce this risk, you can now set up custom email notifications for time off and expenses. This update means that notifications will be sent directly to your inbox when an employee requests them.

Email notifications are built from workflows based on specific conditions that must be met. You can also choose what information you want to include in the email notification to best meet your organization’s needs.

Learn more about setting up custom email notifications in Workflows.

Overview of the Pinned Reports widget

Available for the following HR plans: Platinum

Are you looking for an easy way to display important reports for your organization on the platform? The new Pinned Reports widget helps you do just that.

You can now pin reports to your HR platform dashboard using the Pinned Reports widget. This feature allows you to easily access up to five reports and organize them based on their importance. You can pin Policies and introductory content, Certifications, HR documents, Occupancy Reports, Asset Reports, Goal Report and Custom “Create Your Own Reports”. You can also pin your workforce overview or employment termination, work eligibility, and tax reports.

Administrators, owners, and users with appropriate custom security settings (CSS) have the ability to pin reports to the dashboard.

Learn more about the Pinned Reports widget.

Create internal roles via the Recruitment module

Available for the following HR plans: Platinum

Are you looking to recruit internally? We just made it a lot easier. You can now create internal roles (i.e. roles made visible only to employees in your organization) from the “Add new job” menu.

This feature allows you to create an internal job posting, specify role details, add screening questions, hiring managers, and more. You can also comment on a candidate’s progress, which means you can keep your hiring notes all in one place.

Have you changed your mind? You can easily change an internal role to an external role under the role’s “Announcements” tab.

Learn more about creating internal roles.

Download the leave summary for a calendar year

Available for the following HR plans: Standard, Premium, Platinum

Want to know more about absenteeism in the workplace? You can now do this with the Leave Taken Summary in the Leave Report, allowing you to download past and current leave summaries for a calendar year.

Move towards Report > Time > Leave Report > Upload CSV > Summary of Leave Taken to access this new report.

Learn more about uploading a discharge summary.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay informed about our content, you can visit our resource center or follow us on LinkedIn.

May is here, which means one thing: we’re back with another edition of the Employment Hero product update. We’re sharing all the product updates we’ve been working hard on this year.

Over the past month, we’ve introduced new updates to SmartMatch, personalized exit interview templates, automated the onboarding process, added a way to drive candidate engagement in the hiring process, and even more. Everything is there and ready to use on the platform – let’s get started!

A brand new suite of updates for SmartMatch

Available for the following HR plans: Standard, Premium, Platinum

Employment Hero’s SmartMatch tool revolutionizes the way you recruit by connecting great talent to your company. With the help of AI, SmartMatch analyzes a candidate’s skills, experience, and certifications to find the perfect match. You receive directly a list of candidates ready to work – and now it’s even better.

View a snapshot of the SmartMatch candidate with their important information

Hiring can take time, so we make it easier for you to view the most important information about a candidate.

When viewing a candidate profile, you will now see a purple “Highlights” section showing a summary of the candidate’s experience and key profile highlights. This allows you to have a quick overview of the candidates’ background and skills.

If you want to know more about the candidate, you can scroll down to see their full profile. This includes their work experience, qualifications and skills.

View SmartMatch candidates when creating a new job in ATS

When creating a job posting in ATS, you can now view appropriate SmartMatch candidates once you enter the job title, city, and industry.

These matches will appear in the “Recommended Talent” column on the job creation page and you can instantly shortlist potential candidates. Too busy to pre-screen candidates? We will automatically add suitable candidates to the position for you to review later.

Personalize your SmartMatch searches

You can now refine your searches by including or excluding past hires, candidates, and unsuitable candidates. If you chose to include past applicants, SmartMatch will flag those applicants and show you their application history.

You can now also view the “application history” (position applied for, application date and recruitment stage for the position) in the ATS candidate profile..

It’s just another way for us to streamline the recruiting process and speed up the time it takes to hire the ideal candidate.

Learn more about SmartMatch.

Say Hello to Custom Exit Interview Templates

Available for the following HR plan: Platinum

We know that when an employee leaves your organization, it is difficult to say goodbye. But as difficult as this can be, it also gives you the opportunity to get insightful feedback on the overall employee experience, allowing you to improve in areas that might need a little attention.

That’s why we created custom exit interview templates in Employment Hero. Using these templates, you can tailor questions to your organization’s needs to gain deeper insights and ultimately improve employee retention.

You can create multiple exit interview templates, customize questions (text or multiple choice), and add a title. You can find this in the Exit Interviews > Models in the Employment Hero tab.

Learn more about exit interview templates.

Simplified publication of pay slips

Available for the following HR plans when using Payroll: Standard, Premium, Platinum

We’re working hard to take HR administration off your hands, and that’s why streamlining the difficult parts of HR and payroll is always at the top of our to-do list.

We’re excited to announce that payslips now automatically sync from Employment Hero Payroll to Employment Hero HR when posted. Employees can also easily access their pay stubs through Employment Hero and the Swag app.

Learn more about employee pay slips here.

Automate your onboarding process today

Available on the following HR plan: Platinum

When you’ve found exceptional talent for your company and are ready to onboard them, your priority should be to provide them with the best experience possible. This is exactly where our all-new onboarding automation feature can help you: you don’t leave any boxes unchecked during the onboarding process.

With our new onboarding workflows, you can personalize the onboarding process by triggering actions based on what stage of the onboarding process an employee is at. You can also automatically create a Google or Microsoft account for them as part of your custom onboarding process. Additionally, you will soon be able to create a personalized task and emails to send to the intended recipients.

You can access this feature by going to Workflow > Integration in Job Heroes.

Learn more about onboarding and onboarding workflows.

Direct Report Reassignment Alert

Available for the following HR plans: Standard, Premium, Platinum

When a manager leaves your organization, it can be destabilizing for direct reports who now find themselves without a manager. To make the transition easier, we’ve added new alerts that notify admins to reassign their direct reports to another manager.

To set this up, you can create a task in your starting workflow that will remind you to reassign employees to a new manager when their current manager is removed from your organization.

Boost candidate engagement

Available for the following HR plans: Standard, Premium, Platinum

We know how important it is to keep candidates engaged throughout the recruiting process, and that’s why we’re excited to share that it’s now easier than ever. Following our update, you can send an email each time a candidate moves to a different hiring stage, letting them know exactly where they are in the process.

When you’ve walked someone through the process, you’ll see a pop-up with an email text editor and your email templates. This allows you to instantly and easily send an email to the candidate with just a few clicks.

Learn more about candidates in the hiring process.

Say hello to your new dashboard

Available for the following HR plans: Standard, Premium, Platinum

We’ve introduced a new dashboard designed to give you a centralized view of the most important data. Access your company feed, HR metrics for your organization, and more.

On your dashboard you will also see your new to do list. Here you can see all the tasks that need your attention, including documents that need to be acknowledged, contracts that need to be signed, new security incidents, certifications to complete and approve, onboarding content, and policies to be recognized or revised.

Presentation of the talent grid in 9 boxes

Available for the following HR plans: Platinum

Imagine having a place where you can see the potential of employees in your company. Say hello to the 9-square talent grid.

We’ve added a talent grid to help take the guesswork out of employee performance and potential.

Strategically plan for the future with this visual tool that maps employee performance and potential, helping to identify top performers and those who need support.

Admins can view all employees (whose performance and potential reviews are recorded) in the 9-box talent grid. Senior managers will only see their direct reports in the grid.

If an employee has not recorded their performance and potential reviews, they will not be visible in the 9-box talent grid.

Learn more about the 9-box talent grid.

Presentation of disciplinary management

Package available on: UK Standard, Premium, Platinum.

Admins and Senior Managers can now manage and track employee disciplines in the employee file. Employees can also appeal disciplinary actions listed in their profile.

This feature can help you know what stage they are at in the disciplinary process, as well as what actions were taken and what the outcome was.

Head toward People > Employee List > Employee Profile > Disciplinarians to access this feature.

Follow us every month for the latest and greatest product updates

We want our customers to get the most out of our platform. Whether it’s HR, Payroll, or Benefits, you can expect to find new updates here, all designed to make your world of work easier and more valuable. If you want to stay up to date with all our content, you can visit our resource center or follow us on LinkedIn.