Stuck under a mountain of HR administrators? We can sympathize!

Don’t worry, if you want a solution, you’ve come to the right place.

In this blog, I’ve explained how HR self-service can empower workers and free up time for HR professionals, and I’ve also highlighted some key points raised by our Chief People Officer, Lizzy Barry, during a recent webinar.

So, if you’re curious about how self-service could allow you to focus on more strategic work, read on.

What is HR self-service?

HR self-service, also known as employee self-service (ESS), is a digital platform integrated with HR software that allows staff to independently manage their HR-related tasks, such as:

• Updating personal data
• Access payroll and benefits information
• Recording of working hours
• Request leave
• Register for training programs
• Viewing Company Policies

The goal of self-service is to improve operational efficiency, minimize data errors, and enable workers to handle routine tasks independently.

Lizzy explained by saying: “A real value add for HR teams of all sizes is giving employees the ability to help themselves when we need them to do something or provide us with information.

“Being able to give them a place to do it themselves not only means the information is absolutely accurate, as they are the ones directly entering the information, but it also reduces the dreaded manual entry. »

How does HR self-service work?

Typically, a self-service platform is cloud-based and accessible via a mobile app or web browser, meaning staff can use it from any location via a device with an internet connection.

Whether employees are in the office, hybrid, or fully remote, through the self-service portal they can log in and take care of routine tasks.

HR Self-Service Use Cases

With the power of the cloud, mobile apps and web portals, employees can manage a wide range of basic tasks themselves, without having to involve managers or HR, including:

1. Document management: Self-service portals allow employees to access crucial HR and payroll documents, such as contracts, payslips, P60s, manuals, etc.
2. Centralized files: With self-service, you can collect all the information you need from your employees, such as emergency contacts, home address, and accessibility needs, to name a few, by asking them to enter it through the portal.
3. Absence management: your employees can view their leave balances and request time off from any device.
4. Learning and Development (L&D): Employees can register for training sessions and follow the courses taken, promoting continuous growth while making it easier to manage personal development plans.

Lizzy shared some insight into her experience with self-service, saying: “One of the things that What’s really useful about self-service is that you can automate tasks that employees need to do regularly.

“Every year at IRIS, for example, we receive an automated email addressed to our employees, asking them to check that their contact details, such as their address and bank details, are still correct.

“Rather than having to contact each employee individually and gather all this information to update it manually, the self-service system, combined with automated workflows, can do it for us.

“In human resources, we can often get bogged down in manual work, but the system allows us to do this in a very simple way. »

What are the benefits of HR self-service?

For growing companies with a high volume of HR administration, it is essential to equip employees and managers with effective tools.

By implementing an employee self-service portal, you can achieve incredible benefits, such as:

• Increased employee engagement and reduced turnover
• Save time by reducing HR administrative tasks
• Minimize data risks and inaccuracies
• Ensure HR compliance
• Promote employee well-being

The SME business workshop: optimize HR & payroll

I hope you found the above helpful!

The full webinar covered a wide range of other topics that may be of interest to you, including:

• HR issues impacting businesses
• Small Business Kit (One Stop Solution Approach)
• Creative solutions to attract talent on a limited budget
• Integration and add-on opportunities
• Performance Management for Lean Teams
• Q&A session

Webinar: The workshop for small businesses – optimize HR and payroll

Look here

A question for HR professionals: do you feel like you are constantly playing, faced with an endless dam and requests?

Although I cannot hear your answer via a screen, if I had to guess, I suppose your answer is: Yes, help me! Make the stop! I just need five minutes to take a cup of tea and go to the bathroom.

Now, this hypothesis is not only a by-product of my imagination.

HR are currently faced well-being crisis.

This year, we have seen countless big titles such as’A Third of HR professionals plan to stop due to professional exhaustion ‘, And ‘Over 40% HR teams feel overwhelmed ”.

Each company will present its own unique HR challenges, but speaking with those of industry, it has become clear that data is a major point of pain.

To answer questions to synchronization of HR data with payroll, there are a number of problems distressing small businesses.

Fortunately for you, we have gathered a dream team of HR experts in our recent webinar, offering advice and advice.

In this blog, I summed up some of the areas that our speaker, Deni Williams, chief HR program advisor, covered concerning HR data and the connection of key commercial systems.

Make the most of your HR data

Does the absence of illness increase? What is the budget impact of bonuses this year? Which department has the most unsubscribe?

For human resources professionals, questions may not feel endless.

Good HR data can unlock wealthy information on the commitment and satisfaction of employees.

However, many HR professionals find it difficult to follow the management of their personnel data alongside their daily management of people – not to mention all requests from other teams!

Deni explains by saying: “There are many companies that still use paper and calculation sheets for all their HR processes – I know that I certainly work for a small business.

“Jap and keep everything together when your data is spread out is so difficult.

“Many companies are on this route, from the use of paper to technology; An area that I urge people to look at cloud -based software because it gives access to all your data at any time, at any time.

“You should know that the data is up to date and that you work with the latest information, which is essential for compliance but also decision -making.

“You want to participate in meetings where you can have the answers in a few seconds, not days.

“If your data is in spreadsters or on paper, it does not help you prosper; It does not allow you to survive.

“I’m sure we all had these last-minute requests, where people ask: can you just get this?”

“Having technology behind you and all your data in one place is really important.

“In addition, in this sense, the reports must be automated, not compiled manually, because it reduces errors, saves time and gives you the necessary information to make faster decisions.

“Precision is not only a good to have – it is a must during decisions that have an impact on a team.”

HR software: data collection

For good data, you need the correct interface to collect key information.

For example, having a screen dedicated to outgoing collects key information such as the reasons for reasons and may include questionnaires.

This type of functionality can apply to a range of scenarios, from the capture of information when integrating new starters into complete quarterly examination processes.

However, the capture of information is only part of the puzzle.

You must also find, display and easily share relevant information – it should be easy to answer questions with your HR software.

You may be looking for future business leaders among your staff.

Having a large set of people’s data and being able to easily draw information means that you can effectively locate individuals with specific skills, traits and achievements.

HR software: Data display

Good HR software allows you to create practical dashboards in the system, offering a centralized real -time location for all current data areas that you will need throughout your day.

These dashboards can be personalized to contain all the data points you need, such as the cost of the disease, the lost days, the state of the workforce, etc.

In addition to dashboards, good HR software allows you to quickly build reports in the system, which can also be planned, preventing you from shooting the same data.

A bonus is that the data you use is in real time – if something changes in the system, it is automatically reflected in your reports without the need for manual intervention.

Connection of systems to improve precision

There is a fundamental need for HR to work better with other functional areas, such as payroll and finance.

The disconnected systems, the entry of endless data and the fight against constant fires leave the overworked HR professionals, frustrated and stretched too thin.

Deni explained more: “”One thing I will add is that HR systems must play well with other software, such as your payroll platform.

“HR and payroll integration eliminates duplication, reduces manual updates and accelerates treatment.

“When your systems synchronize, you benefit from a solution specially designed with all the bells and the whistles.

“The team behind this software also benefits from fewer errors, better workflows and improved experience.

“Many HR teams manage payroll in addition to their already enormous task list, so being able to rationalize the process is massive.”

How does the integration of HR software work?

An API, or application programming interface, is a set of rules and protocols which allows different applications to communicate with each other.

Consider an API as a digital bridge that allows systems to exchange information and create a single source of truth about your technological battery.

Example: If an employee is entitled to overtime, he can add hours in the HR software, which goes to the approval of the line manager, the HR system then calculates the remuneration rate and is then pushed into the payroll platform to be treated.

The PME Business Workshop: Optimizing HR and payroll

I hope you found the useful above!

The complete webinar has covered a wide range of other subjects that can be interesting, including:

• HR challenges impacting businesses
• Small business kit (one -shop solution approach)
• Creative solutions to attract talents to a budget
• Integration and complementary opportunities
• Performance management for Lean teams
• Question-answer session