Welcome to the October 2025 product update from the Employment Hero team. We’ve got lots to share around custom workflows, API updates, timesheets, rostering and more. 

We’re here to make employment easier for everyone. If you aren’t on the Employment Hero platform and want to learn more, you can book a free demo today! 

HR

Leave Requests

Automatically block too many leave requests

Available to all subscriptions

Managers can now set rules to automatically block leave requests that overlap too much with team members, ensuring you always have adequate coverage. You can apply rules to specific teams and even target those with key certifications.

Learn more about overlapping leave rules

Choose to view leave balance with pending requests

Available to EOS Lite, Plus and Unlimited subscriptions

Admins can now choose to include pending time off requests in the “Prevent negative time off balance” calculation. This smart update ensures employees do not oversubscribe their entitlement while requests are awaiting approval.

Learn more about negative leave rules

Recruitment

Improvements to One-Click Job Posting

Available to Classic Standard, Premium, Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Our One-Click Job Posting now features a smart, new Natural Language Processing search bar. Simply type what you need (like “casual barista in London”) and the system instantly auto-fills details and generates a tailored AI job description with a live preview.

Learn more about one-click job posting

Custom Forms and Workflows

New forms in Employee Files

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

The new Forms tab in the Employee File brings all of an employee’s completed submissions right to their record. It’s now searchable, sortable and includes status tracking, making compliance and admin a breeze.

New Linked Workflows to Custom Form Settings

Available to all subscriptions

Inside every custom form’s Settings tab, admins will find a new “Linked Workflows” section. This central view displays all published workflows using that form, helping you audit configurations, reduce duplication and troubleshoot with total confidence.

Configure my organisation’s form workflows

Introducing Quick Setup templates

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

Get workflows up and running faster than ever with a guided, wizard-style setup that lets you configure fields like teams and categories. This expanded flexibility means more templates are now ready to use, helping you automate complex, unique organisational scenarios with ease.

See available workflow templates

CSS for Custom Forms

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

Custom Forms now support Custom Security Settings (CSS), letting you decide exactly who can view, edit or delete forms and templates. Say goodbye to over-granting admin rights and hello to fine-tuned control over your form management.

Manage and complete forms

Custom Forms approval workflow

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

Custom Forms now include an automatic approval workflow to enforce review and sign-off on submissions. You get a single-level approval process, email notifications and a clear audit trail.

Manage and complete forms

Two new Workflow templates

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Tired of complex form approval setups? We’ve rolled out two smart new workflow templates. Quickly select to route all or specific custom forms for approval. It’s now super easy to add the approval steps you need to streamline your HR and payroll processes.

Manage and complete forms

Custom Form approval chains

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Custom Forms just got a massive upgrade with multi-layer and parallel approvals. Now you can build sophisticated workflows, set backup approvers, and get crystal-clear visibility. Time to automate those complex, compliance-heavy processes.

Configure my organisation’s form workflows

New templates added to the Template Hub

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

We’ve launched 38 new workflow templates to the Template Hub, bringing our total to 72. You can now activate automation in seconds using One-Click or Quick Setup templates for key processes like Onboarding, Offboarding, Employee File Change, Leave and Expenses.

See available workflow templates

Enhanced Workflow Email Notifications

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Your workflow emails just got a major upgrade. The “Send Email Notification” action now supports sending rich text messages with hyperlinks and dynamic fields in the subject line to both internal and external contacts. Plus, you can notify multiple recipients in a single action, saving you hours of manual setup time.

Setup custom email notifications within a workflow

Employee and Contractor Management

Grant permission to the Work Eligibility tab

Available to all subscriptions

Admins can now manage Work Eligibility data with greater control. We’ve introduced three new permission levels (View, Modify and Use) allowing you to precisely define who can view, edit or initiate right-to-work checks via Zinc. This keeps your data secure and supports compliance.

Learn more about managing work eligibility

Grant learning access to contractors

Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions

You can now enable Learning access for contractors directly from the platform via Settings. This automatically provisions their accounts, creating a consistent and unified learning experience for your entire workforce and supporting your compliance integrity.

Enhanced Employee Profile fields

Available to all subscriptions

We’ve added Primary Worksite and Position fields to the Employee Profile. This enhancement gives every employee a consistent ‘home role’ that automatically syncs data across rostering, timesheets, and reporting for clearer, more efficient workforce management.

Manage Primary Worksite and Position fields

New name for Requisitions and Onboarding Approvals

Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions

We’ve made a small but mighty update to our platform. To clear up any confusion with our new Workflows engine, we’ve renamed the security setting for Requisitions and Onboarding Approvals.

Worksites and Positions CSV import

Available to all subscriptions

Our new CSV Import lets admins bulk-create Worksites and Positions, and assign employees or teams in one go. Say goodbye to manual entry and hello to lightning-fast onboarding with built-in data validation for perfect accuracy.

Import Worksites and Positions via CSV

Developer API Updates

Updated UI to Open API Developer docs

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

We’ve overhauled the OpenAPI Developer Docs with a polished UI, Dark Mode and powerful new tools. Use the new regional filter to focus on relevant fields and rely on our tidier versioning system for seamless API integration management.

Learn more about API references

Updated OpenAPI Rostering APIs (Time & Attendance and Leave)

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

We’ve added new fields to the Get Rostering Shifts APIs to enhance your Time & Attendance (T&A) and Leave integrations. You can now access detailed Work Site Name/ID and Position Name/ID, making it easier to capture and manage granular rostering data for greater accuracy.

Learn more about API references

Updated OpenAPI Rostering APIs (Shift Costs)

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

We’ve added a new API to help you manage costs! The Get Rostered Shift Costs API allows you to calculate labour costs using flexible filters. Plus, we’ve enhanced security by adding channels to employee audit trails and increased the maximum webhook URL limit for better integration support.

Learn more about API references

Updated OpenAPI Employee Fields

Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions

We’ve added new API features that let you quickly add employees and contractors and manage employee documents with ease. Our updated developer docs make it simple to get started.

Learn more about API references 

OpenAPI timesheets update

Available to Classic Platinum, EOS Plus and Unlimited subscriptions

Our new T&A APIs let you bulk-create timesheets in a single request and retrieve granular break data. Plus, we’ve optimised employee retrieval, making API calls up to 10 times faster for large organisations.

Check out our Developer documentation

Expanded Leave request APIs and webhook

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Our leave request APIs and webhook have been updated with several enhancements. We’ve added the ability to create leave requests via API and improved data accuracy by providing a detailed hours-per-day breakdown for leave measured in days.

Check out our Developer documentation

Rostering and Time Management

Real-time shift costing for Rostering

Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Roster Managers can now view real-time shift costing directly in the roster, giving you full visibility into labour costs before publishing. Quickly spot overtime and compliance risks to create smarter, more cost-effective schedules and stay on budget.

Learn more about managing rosters

Roster Management on the EH Work app

Available to all subscriptions

Roster Management on the EH Work app is now available for all organisations using Work Sites and Positions. You can also copy multiple shifts to the next day with a simple tap. Manage your team’s schedule faster and easier, right from your phone.

Learn more about Roster Management

Empty shift creation made easier

Available to Classic Premium and Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

We’ve made a small but powerful improvement to Roster Management. Roster managers can now create empty (placeholder) shifts without needing to enable the Shift Bidding setting. Previously, you had to turn on Shift Bidding just to create placeholder shifts. This update makes the process simpler and faster.

Learn more about open shifts and employee features

Roster templates now available on Work Sites rosters

Available to Classic Premium and Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

Tired of building rosters shift by shift? Say hello to roster templates for Work Sites and Positions rostering. Roster Managers can now quickly load entire shift patterns, dramatically cutting down on admin time and freeing you up for more important tasks.

Manage Worksites and Positions

Print rosters easily

Available to Classic Premium and Platinum, EOS Lite, EOS Plus and Unlimited subscriptions

The new Print Roster feature is here for Work Site and Position-based rostering. Managers can now effortlessly print offline copies for their on-site teams. Customise what you print, including date range and specific Work Sites, keeping everyone informed, online or off.

Manage Worksites and Positions

Expense Management

Automated receipt scanning for expense submissions

Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions

Our new automated receipt scanning uses smart technology to instantly extract and pre-fill four key details from your uploaded receipt images. Simply snap a photo or upload, and watch the system do the work, making expense reporting quicker and easier than ever.

Learn more about expense claims

EH Work App and Platform Experience

EH Work app now offers “Quick Log Out”

Available to all subscriptions

The EH Work app now offers two options when logging out: “Quick Log Out” and “Full Log Out”. Quick Log Out ends your session while retaining settings for faster login, eliminating unnecessary passcode resets. Full Log Out clears all session data and user settings, and requires the full sign-in process to be completed next time, including authentication and passcode setup.

Learn more about navigating the EH Work app

EH Work app security enhancement

Available to all subscriptions

The EH Work app now automatically blocks passwords that have been exposed in known data breaches. When setting or changing your password, you’ll be prompted immediately if it’s compromised, ensuring your account always has a secure layer of protection.

Learn more about how we’re keeping employee data safe

EH Work app update

Available to all subscriptions

Make sure to update your EH Work app. Dive into Dark Mode for a comfortable viewing experience, and use our new Quick Log Out feature to keep your settings saved for speedy logins. Plus, we’ve boosted security to prevent compromised passwords. Simple, fast, and secure.

Learn more about how we’re improving the EH Work app experience

Improvements to Settings UI

Available to all subscriptions

A fresh new look has arrived to your Settings pages. This new look features a more streamlined design for a smoother and more intuitive experience. As part of the upgraded experience we’ve also given admins faster access to the settings they want, a clearer page structure and smarter search to manage platform configurations.

Learn more about Settings

Enhanced Company Feed 

Share more engaging announcements

Available to all subscriptions

We’ve given the Company Feed a major upgrade to make sharing updates and celebrating wins more engaging than ever. You can now add videos, multiple images and links to your posts, making it easier to tell your company’s story. And with a new “Regular Post” type, you can share everyday updates without needing to make a formal announcement, perfect for quick wins, news and highlights that keep everyone connected.

Learn more about the company feed

Reach your people better with updated Announcements 

Available to all subscriptions

We’ve made big improvements to how announcements reach your people. Now, all employees will always be notified when an announcement is posted, ensuring no important update goes unseen. You can disable comments to keep messages focused and enable read receipts to confirm who’s seen it, which will also pin the announcement to the top of the Feed and mobile Work dashboard until they’ve been acknowledged. Your company-wide communications just got a whole lot clearer.

Learn more about the company feed

Celebrate birthdays and work anniversaries easier

Available to all subscriptions

We’ve made it easier to celebrate the moments that matter. Birthdays and work anniversaries are now front and center in the Company Feed, helping teams celebrate their colleagues and strengthen company culture. Prefer to keep things private? No problem. Employees can easily opt out of displaying their birthday in their profile settings. A more connected, celebratory workplace is just a post away!

Learn more about the company feed

Timesheet submission is now easier

Available to all subscriptions

Say goodbye to daily timesheet data entry. Employees can now reuse their last submitted timesheet with a single tap. It’s the fastest way to log your hours. Just tap, quickly review, and submit. We’re making timesheet management effortless and error-free.

Learn more about timesheet submission

Payroll

Increased security with 2FA for EH Work App

Available to all subscriptions

You can now set up both an Authenticator App and SMS for two-factor authentication on the EH Work App. This dual-method option gives you more control and flexibility while keeping your data safe.

Learn more about two-factor authentication

Improved payroll account recovery process

Available to all subscriptions

We’ve streamlined the Payroll Account Recovery process to reduce lockouts and help you stay on schedule. New in-flow guidance clarifies verification steps, including mandatory checks for selfie submissions. Plus, new account creation now strongly advises using legal names to guarantee easy future access.

Learn more about Payroll account recovery

Jump into the Employment Operating System today 

Employment doesn’t have to be hard. Streamline every step of the employment lifecycle so you and your team can run ahead. Our world-first all-in-one Employment OS integrates HR, Payroll, Recruitment and Workforce Management to make employment easier for everyone. 

Not using Employment Hero yet? Book a free demo with our business specialists and unlock more time in your day.